Return Notice

Should you have one of our full parcel mail-back recycling kits, and are ready to return it, follow the below steps:

Scenario 1: You have a full EverLights parcel mail-back recycling kit and want to send your kit back.

1. If you have a FedEx return label, and it contains the correct receiver address in Elk Grove Village, IL, you may use the label and ship your return with FedEx. If you are unsure if the label contains the correct receiver (EverLights) address, please reach out to our team to confirm.

Scenario 2: You purchased your EverLights parcel mail-back recycling kit on or after July 2, 2025, and it did not come with a return shipping label, but it has a unique container ID # and you want to send your kit back.

1. You will need a return label from our team.
2. Please email recycling@everlights.com
3. In the subject line, include: “[Insert your company name] – Kit Replacement Return Label Needed – [Insert Unique Container ID #].” Your unique container ID # is specific to your kit/purchase and can be found where the previous, FedEx return label would have been located on your kit/package.
4. We will send you a replacement return label.

Scenario 3: You have no return label or unique container ID # for your EverLights parcel mail-back recycling kit and you want to send your kit back.

1. You must provide a proof of purchase receipt and a photo of your EverLights recycling kit in order to receive a new label.
2. Please email recycling@everlights.com
3. We will work with you to verify the purchase and send you a replacement return label once confirmed.

Scenario 4: You have a full EverLights bulk recycling kit, and you want to send your kit back.

Nothing has changed with this process. You should reach out to our team via phone or email we will assist with arranging the pickup via an LTL carrier for your bulk kit.

Note that EverLights kits must be returned within one year of purchase, so please be advised that additional shipping and processing charges may apply if your kit exceeds the one-year purchase-to-return limit.

To schedule a pickup for an EverLights parcel mail-back recycling kit, you may also schedule directly with FedEx: https://www.fedex.com/grd/rpp/

We thank you in advance for your patience.